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Bay Area Woman Files $14M Lawsuit Against Costco After Cabinet Display Injury”
A Routine Shopping Trip Turns Devastating
What began as a normal shopping trip quickly spiraled into a life-altering event for Sadie Novotny, a resident of Sonoma County. On March 22, 2025, Novotny visited Costco’s Santa Rosa location in California. As she browsed an aisle displaying an “on-sale” cabinet, the fixture suddenly collapsed from its worn wooden pallet. The cabinet crashed onto her, pinning her and causing severe, lasting injuries—including a traumatic brain injury—according to court filings .
Seeking justice—and compensation—Novotny has filed a lawsuit against Costco Wholesale Corporation, claiming losses that exceed $14 million. The lawsuit asserts Costco’s liability under multiple legal grounds: negligence, premises liability, and product liability .
⚖️ What the Lawsuit Alleges
1. Negligent Display and Unsafe Conditions
According to the filing, the cabinet was precariously placed on fragile, worn-out wooden pallets with thin legs—creating a dangerous instability that should have been identified and remedied by Costco staff .
2. Lack of Warnings and Employee Training
The lawsuit accuses Costco of failing to issue warnings or restrict access to the dangerous aisle. Moreover, Novotny alleges that employees were not properly trained to notice or address such hazards .
3. Resulting Injuries
Novotny claims the cabinet’s collapse caused **“multiple, permanent, and severe injuries— including a traumatic brain injury”** . Her injuries reportedly included damage to her head, shoulder, forearm, hand, fingers, and lower back .
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💰 Breakdown of Damages Sought
Novotny’s legal petition details a comprehensive compensation demand:
**$5 million** for physical pain, suffering, and inconvenience
**$5 million** for emotional trauma
**$100,000** to cover existing medical bills and lost wages
**$4 million** for projected future medical treatment and lost income potential
The total comes to $14.11 million—a reflection of both immediate and long-term impacts on her life.
🏛️ Legal Journey Begins
The original complaint was filed on April 29, 2025, in Alameda County Superior Court . Shortly after, Costco’s legal team requested and secured a transfer to the U.S. District Court for Northern California, citing jurisdictional reasons—Costco being headquartered outside California .
A case management hearing is scheduled for September 2025, marking the official commencement of federal proceedings .
🚨 Why This Case Matters
Retail Safety in the Spotlight
Legal experts suggest this lawsuit could set a significant precedent regarding safety standards in big-box retail stores. Courts will scrutinize whether retail giants like Costco must take greater responsibility for ensuring the stability and safety of high-traffic product displays .
Public Awareness Raised
Beyond damages, the case highlights risks that everyday shoppers might overlook. Novotny’s experience serves as a warning—reminding consumers that even familiar, bustling environments can pose unexpected threats.
🗣️ Public Reaction & Community Perspectives
A post on Reddit’s r/bayarea sparked lively discussion, with many users calling for accountability:
> **“Can’t have displays randomly falling over on people,”** noted one user. **“Costco’s insurance, not the woman’s, should be asked to foot the bill.”**
Another user reasoned:
> **“That is how lawsuits work... Costco absolutely has insurance for this type of thing,”** suggesting the case will likely be covered by corporate insurance .
While opinions vary, commenters generally agree that an unstable display in a crowded store is unacceptable and potentially dangerous.
🔍 What Comes Next
1. Discovery Phase
Both sides will exchange documents—safety inspections, employee training logs, incident records, and medical reports.
2. Settlement Discussions
Cases of this nature often settle before trial, particularly where injuries are severe and documentation is strong.
3. Court Hearing
If unresolved, the September management meeting will chart the course, setting trial dates and legal milestones.
📝 Final Thoughts
Sadie Novotny’s suit against Costco isn’t just a personal quest for compensation—it’s a test case for retail safety liability. The $14 million claim underscores not just injuries sustained, but also the lifelong impact of such accidents—on health, finances, and peace of mind.
This case should serve as a wake-up call for retailers nationwide:
Rigorously inspect floor displays and storage pallets.
Train staff to identify hazards before customers do.
Communicate warnings or restrict access around risky areas promptly.
For customers, the message is clear: if something looks unstable—say it, report it, and don’t assume liability is someone else’s problem.
We’ll be watching closely as this case progresses into its September hearing—and possibly byond. Will Costco settle, or will it face a high-stakes courtroom battle? Only time—and the paperwork—will tell.
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